Frequently asked questions
How long does shipping take?
Shipping usually takes between 8–12 business days depending on your location.
How long is order processing time?
Orders are processed within 3–5 business days before shipment.
Do you offer a money-back guarantee?
Yes, we offer a 30-day money-back guarantee if you are not satisfied with your order.
How can I track my order?
Once your order is shipped, you will receive a tracking number via email to follow your delivery status.
What should I do if my item arrives damaged?
Please contact our support team with photos, and we will quickly help you with a replacement or refund.
